Responsible Gaming at 7cc

7cc serves players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, and beyond. We understand that for many players, online gaming is a form of leisure and entertainment. Our mission is to ensure it stays that way. This page outlines the protective tools available to you, the warning signs of problem gambling, and how to access help if you or someone you know needs it.

All accounts on 7cc are subject to a minimum age requirement of 21 years. We verify player ages during the registration and KYC (Know Your Customer) process and will immediately suspend any account where we have reasonable grounds to believe the holder is under 21. This is a non-negotiable policy with no exceptions.

We also encourage all players to treat their gaming budget as an entertainment expense — money set aside for fun, just like a cinema ticket or a meal out. Never gamble with money you cannot afford to lose, and never use borrowed funds, family savings, or essential household income for gaming purposes.

• 🔴 You spend more money or time gambling than you originally planned, and find it difficult to stop once you have started.
• 🔴 You chase losses — returning to gamble in order to win back money you have already lost.
• 🔴 Gambling has started to interfere with your work, studies, family responsibilities, or relationships in Dhaka, Chittagong, or wherever you are based.
• 🔴 You feel restless, anxious, or irritable when you are not gambling, or when you try to cut down.
• 🔴 You have borrowed money, sold possessions, or used household funds to finance gambling.
• 🔴 You hide your gambling activity from family members or close friends because you feel ashamed or afraid of their reaction.
• 🔴 You have tried to stop or cut back gambling on multiple occasions but found yourself returning.
• 🔴 Gambling is your primary way of dealing with stress, loneliness, depression, or emotional difficulties.

Beyond contacting 7cc directly, we encourage any player who is struggling to speak openly with a trusted family member, friend, or medical professional. In Bangladesh, religious community leaders, counsellors, and doctors are all valuable sources of support for those dealing with compulsive behaviour patterns.

If your gambling concerns are connected to broader mental health challenges such as depression, anxiety, or financial stress, please consider reaching out to a qualified mental health professional in your city. Many hospitals in Dhaka, Chittagong, and Sylhet have dedicated outpatient mental health services.

Remember: requesting self-exclusion from 7cc does not solve the underlying issue on its own, but it removes one source of temptation while you work on a longer-term solution. We will honour every self-exclusion request promptly and permanently for the duration you specify.

During the account registration and verification process, 7cc requires all players to submit valid government-issued identification confirming their date of birth. Accepted documents include the Bangladesh National Identity Card (NID), passport, or driving licence. Accounts remain in a restricted state until age verification is successfully completed.

If you are a parent or guardian and you believe a person under 21 in your household has accessed the 7cc platform, please contact us immediately at [email protected] (plain text — not a clickable link). We will investigate and take action within 24 hours.

We also recommend that parents and guardians make use of internet filtering and parental control software to restrict access to online gaming platforms for anyone under 21 in the home. Many devices and internet service providers in Bangladesh offer these controls as a standard feature.